Avvisi di sicurezza (Security Advisories)
Fonte Security Event Response Policy
Suspected Security Vulnerability Support and Reporting
It is highly recommended that anyone suspecting a product security issue contact our security event response team. D‐Link encourages reports from any source, including but not limited to customers, vendors, partners, independent researchers, industry organizations, and other sources. If contact is made through other channels, methods, regional offices, customer care there is a strong risk issues may not get the urgency necessary for these reports. The team uses English as a common language but we accept local languages and will translate as needed.
Security Event Response Team Support Information
E-mail: security(á)dlink.com
Hours: Support requests received via e-mail are monitored 24/7/365 and are not subject to business and Customer Care hours.
Recognized Event Reports are listed on http://securityadvisories.dlink.com/security/
Reports are typically acknowledged within 24 hours on the above site. Plan of actions are typically offered with in 48 hours of a recognition and posting of a report. All communication to the public will be done thru the report posted above.
General Security-Related Questions
The D-Link Customer Care center can provide assistance for all technical and configuration issues related to security matters, as well as with non-sensitive security events including security bug fixes and software upgrades.
Customer Care Contact Points
Phone:
• For US Consumer Retail Products +1 (877) 453-5465 / For US Business Products +1 (877) 354-6555 – Business Hours
• For EU Products 0871 873 3000* 9.00 am − 7.00 pm, M-F
• For Canadian Products 1-800-361-5265 English (9am-8pm EST) & French (12pm-9pm EST) M-F
• For All Other Regions please contact D-Link International @ this website link
E-mail: support(á)dlink.com
Web: Chat, E-Mail, Call Numbers
Hours: 24 hours a day, 7 days a week for email and web support
Tracking Security Vulnerability Information from D-Link
To stay updated with the latest security vulnerability information from D-Link, please refer to the following:
Direct Internet Contact
Web: support.dlink.com/SecurityAdvisories
E-mail: Announcement-Service Q2’2014
RSS: RSS Feed Q2’2014
Twitter: Twitter Feed Q2’2014
Public Relations Contacts for Security Vulnerability Information
D-Link public relations contacts for security vulnerability information are as follows:
Public Relations Contacts
United States Contact: Daniel Kelley dan.kelley(á)dlink.com
European Union Contact: Mary Harrison mary.harrison(á)dlink.com
Canada Contact: Please Submit by Web
All Others Regions: Dmitri Detwyler dmitri_detwyler(á)dlink.com.tw
Additional Public Relations: press(á)dlink.com
Fonti:
D-Link Italia (Europa) - Informazioni importanti (Tech Alerts)
D-Link USA - Global Security Advisories, Responses, and Notices
FTP USA
Security Event Response Policy
